Compare the advanced features of Service Panel to Microsoft Identity Manager Portal without Service Panel.
| Comparison Chart | ||
| MIM Portal vs Service Panel™ | MIM Portal | Service Panel™ |
| Automation | ||
| Workflow engine included |  |
|
| Azure B2B | |
|
| Azure B2C | |
|
| ServiceNow or other ticketing integration | |
|
| Track & Trace Request Fulfillment tracking | |
|
| Self-service usage and success rate reporting | Partial | |
| Criteria Group membership | |
1 |
| Integration | ||
| Available as a SaaS | |
|
| Available as a Windows Server web application | |
|
| Azure authentication | |
|
| Management Agent to MIM Portal/Service Panel | |
|
| Integrates directly with MIM Portal | NA | |
| Can integrate directly with AD and LDAP | |
|
| Can integrate directly with ServiceNow | |
|
| Can integrate directly with databases | |
|
| Can integrate with files and text data | |
|
| Can integrate REST API. Has a rest API. | |
|
| Present employee form data from multi-sources | Via Sync Only | |
| Security | ||
| Service Desk / Admin user experience | |
|
| Role and Rule based security | |
|
| Relationship based security (e.g. self, manager, member of) | Partial | |
| Usability | ||
| Self-service password reset | |
|
| Self-service object editing | |
|
| Modern user-friendly interface | |
|
| Mobile friendly and cross-browser | |
|
| Theme customization | Logo only | |
| iFrame parts to another corp portal | |
|
| Form Editor | |
|
| Manual group membership management | |
|
| Azure and Office 365 Licensing Management | |
|
| Custom prefix and suffix labels in forms | |
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| Advanced input validation | Partial | |
| Contextual icons in forms | |
|
| Multi-page forms | |
|
| Collapsible form sections | |
|
| Generic Request forms (collect user entry without an identity object) | |
|
| Language Localization | |
|
1 Leverages the Data Provider (licensed separately) for storing and computing group and group membership criteria.
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