Audience Rule to Hide Non-Person Accounts

Commonly the Everyone or end user roles for Service Panel are permitted to search for other users, but are not allowed to see non-person accounts.

1. Identify what attribute(s) will be used to hide non-person accounts. Choose an attribute like employeeType, title, employeeStatus, employeeId, an extensionAttribute, etc. that is populated for all person objects and empty or has a distinguishing value for non-persons.
2. Add the attribute to the Audience Properties list in the People virtual silo:
   
3. Add a Filter rule to the audience based on the presence and values of the attribute(s)
   

Rule Examples

• Attributes.employeeId
• Attributes.employeeStatus == "Active"
• And(Attributes.employeeType, Attributes.employeeStatus == "Active")