Valid: 2020-Q1
Identity Core Framework Support Consulting
Identity Panel Standard Rate: $600
SoftwareIDM Services are available at $600/£469/hr. If travel is required, costs are actual costs plus 10% administrative fee.
Identity Panel Knowledge Package Discount Rate: $450
Customers who subscribe to a Knowledge Package for Identity Panel receive a low hourly rate for the Identity Panel product and its providers (connectors). For these subscribers, SoftwareIDM Services are available at $450/£352/hr.
SoftwareIDM Operational Support for Identity Panel: $250
Customers that own a OneDesign for Identity Panel subscription or are using Identity Panel Azure Marketplace Edition with an Operational Support plan receive report writing and Identity Panel configuration services at a token rate of $250/£200/hr., up to 100 hours per year.
Service Panel Support Consulting
Service Panel Standard Rate: $600
SoftwareIDM Services are available at $600/£469/hr. If travel is required, costs are actual costs plus 10% administrative fee. Requires a license or annual paid subscription.
Note: Discount rates for Service Panel consulting are not available
MIM DevTest Support Consulting
Identity Panel Standard Rate: $600
SoftwareIDM Services are available at $600/£469/hr. If travel is required, costs are actual costs plus 10% administrative fee. Requires a license or annual paid subscription.
Identity Panel Knowledge Package Discount Rate: $450
Customers who subscribe to a Knowledge Package for Identity Panel receive a low hourly rate for the Identity Panel product and its providers. For these subscribers, SoftwareIDM Services are available at $450/£352/hr.
SoftwareIDM Operational Support for MIM: $300
Customers that own a SoftwareIDM Operational Support plan for MIM receive consulting and support hours performed from the SoftwareIDM offices at $300/£235/hr.
IMPORTANT NOTE FOR ALL OF THE ABOVE:
- Consulting requires a license or annual paid subscription.
- Billing is charged in 15 minute increments
- Consulting and support is performed from a pre-purchased pool of hours
This document was revised and audited: December 12, 2019
This document was audited: April 5, 2018, October 30, 2018, February 9, 2019, July 3, 2019
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